TERMS AND CONDITIONS FOR USE OF THE WEBSITE
The website is owned and operated by Dansk Smykkekunst A/S, business registration number 10395895, Ellekær 6, 2730 Herlev, Denmark. All names, brands, trademarks, and logos on the website are owned by Dansk Smykkekunst A/S in Denmark or their affiliated partners or companies. All names, brands, trademarks and logos are copyright protected and/or registered trademarks and may only be used with the permission of Dansk Smykkekunst A/S or the respective owners of these copyrights.
Content on the website such as text, graphics, icons, images, videos, sound files and software is owned by Dansk Smykkekunst A/S or their affiliated partners or companies. Downloading material from the website is only permitted for personal and non-commercial use and under condition of due observance of copyright. It is not permitted to copy, distribute or republish content from the website for public or commercial use or in any way use the copyrighted content without the permission of Dansk Smykkekunst A/S or their affiliated partners and companies.
Dansk Smykkekunst A/S offers no guarantee for the accuracy of information given on the website. We can, however, always be contacted regarding inaccurate information on the website. Dansk Smykkekunst A/S retains the right to amend the content on the website at any time without prior notice.
Please note that we sometimes link to the website www.dansksmykkekunst.dk. This site is owned by Dansk Smykkekunst A/S in Denmark.
If the website contains links to third party sites, Dansk Smykkekunst A/S offers no guarantee for the content of these third-party websites. The links are made available as a service for users and visits to the linked third party sites are made at users’ own discretion.
The below terms and conditions apply to all deliveries from Dansk Smykkekunst A/S, Ellekær 6, 2730 Herlev, Denmark, business registration number 10395895, to customers that order goods via Dansk Smykkekunst’s online shop.
1. Contract signing
There is a final and binding agreement between you and Dansk Smykkekunst A/S when your order has been confirmed by Dansk Smykkekunst A/S. Dansk Smykkekunst A/S will send an order confirmation by email to you when the order has been accepted and despatched. The receipt for the order that is received immediately after your order submission does not constitute an order confirmation.
You can only purchase products from Dansk Smykkekunst A/S’s online shop as a private customer and not as a commercial customer.
2. Prices, fees and freight
All prices are stated including Danish VAT and other duties. The applicable price is the price stated on Dansk Smykkekunst A/S’s online shop for the item in question at the date of ordering.
Dansk Smykkekunst A/S retains the right to amend prices that may be incorrectly stated on Dansk Smykkekunst A/S’s online shop. Dansk Smykkekunst A/S also reserves the right to make price changes and changes to fees and/or other costs stated on Dansk Smykkekunst A/S’s online shop at any time, for example, due to changes in sales tax or other governmental charges and duties, increased expenses or in line with regular retail price development based on January 2016 prices in Denmark.
Freight prices for orders of items on Dansk Smykkekunst A/S’s online shop.
GLS package shop: 5 euro
GLS delivery to commercial address 5 euro
All deliverys over 55 euro will be freight free
3. Delivery & CreditCard charge
Dansk Smykkekunst A/S accepts and despatches orders under normal circumstances within 2 business days. The normal delivery time from receipt of order confirmation is:
GLS: 2-4 business days
Dansk Smykkekunst A/S retains the right to exclude persons from purchasing via Dansk Smykkekunst A/S’s online shop.
Dansk Smykkekunst A/S is under no obligation to supply items that are sold out of stock.
When your order is shipped, we will charge your CreditCard for the total order-amount.
4. Right of cancellation
You have the right to cancel the agreement without explanation.
Right of return
The right of return is valid for 30 days.
This period is calculated from the day you receive the goods.
If the final day for exercising the right to cancellation falls on a holiday, Saturday, Sunday, Constitution Day (Denmark), December 24 or December 31 the deadline will expire on the next following business day.
The deadline will be considered met if you notify of your intention to exercise your right of cancellation before the deadline has expired.
How to cancel the agreement.
To exercise your right of cancellation you must notify Dansk Smykkekunst A/S of your decision to cancel this agreement in an unambiguous declaration. (Dansk Smykkekunst A/S, Ellekær 6, 2730 Herlev, Denmark, firstname.lastname@example.org +45 3860800). You can send this notification simply and easily to our customer service department via the contact form. You can also choose to use the standard cancellation form, but this is not obligatory.
If we receive your goods returned to us without notification of exercise of the cancellation right, we will regard the return of the goods as an exercise of the right to cancel the purchase.
Return of payment
If you exercise your cancellation right, we will return all payments made by you, including delivery costs, without undue delay and under all circumstances no later than 14 days from the date we receive notification of your decision to cancel this agreement. We will carry out the return of payment using the same means of payment that you used for the original transaction, unless you have expressly requested otherwise. Under all circumstances you will not be subject to any charges as a result of the repayment.
We may withhold repayment until we have received the returned goods or until you have presented documentation for the return of the goods, whichever comes first.
You must return goods to Dansk Smykkekunst A/S without undue delay and no later than 14 days from the date you notified Dansk Smykkekunst A/S that you would exercise your right of cancellation. The return is considered timely if the item is submitted for postal delivery or other form of delivery service responsible for delivery of the item to Dansk Smykkekunst A/S before expiry of the 14-day period. The receipt of submission for postal delivery or equivalent must be presented as proof of timely return.
You must pay for the cost of a return parcel and send parcel to our address in Copenhagen. We do not accept parcels delivered to the post office or parcel shop.
Items are to be returned to Dansk Smykkekunst A/S, Ellekær 6, 2730 Herlev, Denmark.
You are only liable for any impairment of the goods’ value that is due to handling that is more than is required to determine the item’s type, qualities or manner of function.
Specially designed items
The right of cancellation does not apply to items that are produced according to your specifications or have been given a distinct personal mark.
5. Reporting defective goods
In compliance with the Danish Sale of Goods Act, Dansk Smykkekunst A/S provides a 24-month warranty on all items. The right to claim compensation means that you may complain about errors and defects to the item that have arisen within 24 months of purchase. You must claim within a reasonable period after which such an error or defect has or should have been noted. If your claim is upheld, we will repay any freight charges, according to Post Danmark’s rates, which you may have incurred in returning the item.
You can make a claim by sending the returns form (with applicable return grounds code) as well as the defective item to this address:
Dansk Smykkekunst A/S, Ellekær 6, 2730 Herlev, Denmark
Dansk Smykkekunst A/S is not liable for delays or failures to fulfil the agreement that are the result of force majeure circumstances. As long as the force majeure situation persists, Dansk Smykkekunst A/S is freed of its fulfilment obligations.
In all compensation claims, Dansk Smykkekunst A/S’s compensation liability is limited to an amount equivalent to the price of the item you purchased.
Dansk Smykkekunst A/S assumes product liability to you in accordance with applicable legislation.
7. Gift Card
Note that in purchasing a gift card from Dansk Smykkekunst A/S’s online shop you thereby accept the general terms and conditions for the gift card.
Discount codes and other forms of discount may not be used in the purchase of a gift card.